Our dentists and dental support staff work as a team to provide high quality dental care at a reasonable cost. Our emphasis is on dental education and prevention.
Appointments
Dental care is by appointment only. All new patients undergo an initial examination (with dental x-rays, if necessary). Your dentist will complete a treatment plan and an estimate of cost, which will be discussed with you. We encourage you to take part in your treatment plan by asking questions and by providing any information you feel would be helpful.
Cancellations
REACH requires at least 24 hours notice for cancellations of dental appointments. We have a strict no show policy, which is posted in our reception area.
Dental Emergencies
If you are a REACH dental patient and have a serious dental problem when the clinic is closed, you may call the clinic at (604) 254-1331. Our answering service will take a message and have a dentist return your call.
Payments
All dental treatments must be paid for at the time of service. Payments may be made by cash, cheque, Visa/MC, or Interac. If you are covered with a dental insurance company, REACH will bill them directly. You must provide the following information:
The name of your insurance company
The policy or group numbers
Percentage information and deductibles, if applicable
